1. Help Centre
  2. Getting Started as a Driver

I don't have access to the store on my phone. How can I install Brightmile?

Learn more about installing Brightmile if you don't have access to the Google Play Store or Apple App Store.

If you are unable to access the usual public stores on your phone then please check the following:

  • Do you have a specific Company App Store/Portal on your phone? i.e. have you ever had to install other company apps? Where did you install them from? If you believe you have a specific Company App Store/Portal please contact your IT team for further assistance. 
  • Did you receive any specific instructions from your company or Brightmile when you were first contacted via email about Brightmile? Please check the introductory email for any specific instructions

Still stuck? Don't hesitate to contact the Brightmile Support Team at support@brightmile.io and we will be happy to help!