1. Help Centre
  2. Trip logging and classification

Trips list and Trip View - How do I see and manage my trips?

Learn how to view and navigate in the trips list, manage and modify your trips, learn more about your per trip driving behaviour and add any undetected trips

Use the below links to navigate through the sections relevant to you:

You can navigate to your trips by tapping on this iconin the bottom navigation of the Brightmile Driver App.

By default, the trips list will be showing the trips done today.

Viewing and Navigating the Trips List View

This is how the trips list view should look once you start to record some trips during the week:

To navigate between the days, you can press on any calendar day to see the Trips that the Brightmile Driver App has recorded for you on that day.

 

We show a visual hint to help you navigate faster. A circle will be displayed underneath the date for the days where trips were recorded.

 

Coloured circle - A day with Business trips, indicating the total number of brightmiles earned and a visual representation of the percentage achieved against what you could have earned. 

Dashed grey circle - A day with only personal trips

No circle - A day with no trips

You can always navigate back to view the current day and the list of trips done today by tapping at the quick link at the top of the screen underneath the month.

Today

 

 Understanding the Trip Card in the Trips list View

In the Trips List, for the day selected, you will be able to view all the Trips recorded during that day.
The summary of each Trip will be displayed in a card as below:

Details of the Trip Summary Card

  • The starting point and start time of your Trip
  • The end point and end time of your Trip
  • Whether you were the Driving or not for the relevant Trip
Trips should be classified as ‘Driving’ where you were the Driver of a vehicle for the relevant Trip.
Brightmile will detect and record Trips other than Trips for which you were the driver of a vehicle (e.g. automobile trips where you were the passenger, bus journeys, train journeys, or maybe even running or cycling journeys).
Any such Trip should be classified as ‘Not Driving’.
You can classify or re-classify any Trip as ‘Driving’ or ‘Not Driving’ at any time by pressing on ‘Driving’ or ‘Not Driving’ for such Trip.
Only ‘Driving’ Trips will be included in the Five Pillar scores that you see in the ‘Home’ section and that are reported to your employer.
You will, however, be able to see these scores for ‘Not Driving’ Trips in this section for your information only.

Optionally you are also able to add in the type of vehicle used for the trip. This helps not only with your own records but also importantly assists Brightmile in training its auto classifier intelligence for the future

 
  • Whether the relevant Trip was a Business or Personal Trip
Trips should be classified as ‘Business’ where you made such a Trip for business purposes.
Any Trip not conducted for business purposes should be classified as ‘Personal’.

 

Any Trip recorded during these hours will be auto-classified as ‘Business’.
Any Trip recorded outside of these hours will be auto-classified as ‘Personal’.
 

Note that it may take up to 30 mins for your overall driver scores and Brightmile totals to update after you re-classify a trip.  Mileage reports will however reflect all recently re-classified trips.

 
You can however re-classify any Trip as ‘Business’ or ‘Personal’ at any time by pressing on ‘Business’ or ‘Personal’ for such Trip.
Only ‘Business’ Trips will be included in the Five Pillar scores that you see in the ‘Home’ section and that are reported to your employer.
You will, however, be able to see your scores for ‘Personal’ Trips in this section for your information only.
  • How many Brightmiles you were awarded for the Trip
Brighmiles are awarded based on the five pillars that are assessed by Brighmile during your driving. For every mile that you drive and do not trigger an event on one of our five pillars, you are awarded 1 Brightmile.  Remember this indicator is showing your earned brightmiles not your trip distance.
  •  Whether there was a Poor GPS during the recording of the Trip
The Brightmile Driver app requires a reliable GPS reading from your smartphone in order to make its assessments of your driving behaviour and score you on the Five Pillars.
Where you do not have reliable GPS data for a given Trip, this will be flagged for such Trip with the message “Poor GPS”

Poor GPS trips may have inaccurate mileage. If you use Brightmile for mileage records then use the "Edit Trip" feature from the trip detail to correct mileage if necessary.

If this happens repeatedly please (i) check that you have optimised the GPS settings for your smartphone, and (ii) avoid leaving your phone under large objects that would obstruct GPS signals (e.g. laptops).

For the avoidance of doubt, however, your smartphone does not need to be mounted in a hands-free kit in order for the Brightmile Driver App to capture Trip data.
  • Option to Add a Trip Purpose
You also have the option to “Add Trip Purpose” - press here to specify the purpose of a given Trip and add Trip notes.
This is entirely optional but will be required if you need this information when submitting your mileage expensing claims.

Detail on Individual Trips 

To see more detail on an individual Trip, press on the Trip starting point or endpoint to enter the trip detail view
You will then be able to see your scores across the Five Pillars for the relevant Trip.
See below for more information on how the Five Pillars are calculated.
 

Note that we do not tell you where individual incidents occur (e.g. exactly where you were Speeding or where a particular Distraction Event occurred). This is because at Brightmile we do not dwell on individual incidents, nor are individual incidents reported to your employer.

Rather we focus and report on trends which we observe over time to identify patterns (e.g. whether you are a habitual speeder or user of your smartphone whilst driving) and are not susceptible to individual incidents.

 
When viewing the trip detail, you also have the option to Edit the trip for starting point, end point and mileage of the Trip by clicking on edit in the top right of the screen.
Use this option if we have not accurately captured the start, end or mileage of a Trip.

Adding a Trip Manually

If Brightmile has missed one of your driving Trips, press here to manually add a Trip.
Add Trip 2020
No Five Pillar scores or brightmiles will be available for manually added trips

Why do my trips sometimes split?

Brightmile automatically stops trips based on triggers such as leaving the vehicle and walking or to account for drivers taking a rest in the car but not leaving it, when there is no movement for 5 mins.

In heavy traffic it is not possible for us to identify the difference between being sat in the vehicle stopped or being stuck in traffic for 5 minutes.

Split trips will not affect your overall driver behaviour scoring.